Privacy Policy

Information We Collect

We collect information you provide directly to us as well as information gathered automatically when you use our website and services:

• Personal information you submit — such as your name, email address, phone number, company name, and any details included in contact forms, project inquiries, or consultation requests.
• Business and project information you share with us while scoping or delivering software development and IT engagements.
• Non-personal and technical data collected automatically — such as your IP address, browser type, device information, pages visited, referring URLs, and usage analytics.

How We Use Your Information

We use the information we collect to operate our business and deliver a better experience, including to:

• Respond to your inquiries and provide the software development, digital transformation, and IT services you request.
• Manage projects, communicate about deliverables, and provide ongoing support and maintenance.
• Improve our website, services, and customer experience.
• Send relevant updates, service communications, and — where you have opted in — marketing information.
• Detect, prevent, and address fraud, security issues, and technical problems.
• Comply with legal obligations and enforce our agreements.

SMS / Text Messaging Program

If you provide your mobile phone number and opt in through our contact form, BYXL Software LLC may send you SMS text messages. Consent to receive text messages is optional and is not a condition of purchasing any goods or services. We offer two separate opt-in options:

• Non-marketing (transactional) messages — such as appointment scheduling, confirmations, reminders, rescheduling notices, and follow-up communications related to your inquiry or engagement.
• Marketing and promotional messages — such as special offers, discounts, event promotions, and service announcements.
• Message frequency may vary. Message and data rates may apply.
• You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at hello@byxlsoft.com or +1 702 690 4526.
• Your mobile opt-in and consent information is never shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic, remember your preferences, and improve the functionality and effectiveness of our services. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.

Information Sharing and Disclosure

We do not sell your personal information. We may share it only in limited circumstances:

• With trusted service providers and subprocessors (such as hosting, analytics, and communication platforms) who process data on our behalf under confidentiality obligations.
• When required by law, regulation, legal process, or enforceable governmental request.
• To protect the rights, property, or safety of Byxl Software, our clients, or others.
• In connection with a merger, acquisition, financing, or sale of assets, in which case data may be transferred as part of that transaction.

Mobile Information and Text Messaging Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement appropriate technical and organizational measures — including encryption, access controls, secure cloud infrastructure, and regular security reviews — to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to provide our services, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or request deletion of your personal information.
• Object to or restrict certain processing of your data.
• Withdraw consent where processing is based on consent.
• Unsubscribe from marketing communications at any time using the link provided in our emails or by contacting us.
• Lodge a complaint with a relevant data protection authority.

International Data Transfers

Byxl Software operates globally, and your information may be processed and stored in countries other than your own. Where we transfer personal data across borders, we take steps to ensure it receives an adequate level of protection consistent with applicable data protection laws.

Third-Party Links

Our website may contain links to third-party websites or services that we do not operate or control. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

Children's Privacy

Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last Updated" date above and, where appropriate, notify you by email or through a notice on our website.